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Repair questions

Know the next step.

Practical answers before you start an FPV or DJI drone repair, or plan an FPV build.

A clear starting point.

How do I start a drone repair request?

Tell us your aircraft’s make and model, what happened, and the issue you are seeing. Email Julian at julian@citadeldrones.com. Include photos and any repairs or changes already attempted.

What repairs are you taking on?

We review FPV and DJI drone repair requests. The current focus is FPV wiring and connector soldering, straightforward component replacement, and complete gimbal assembly replacements considered by model. Compatibility and calibration requirements are confirmed before acceptance.

Do I need to know which part has failed?

No. Describe the symptoms and what happened. We can discuss whether there is a straightforward next step or whether the fault is likely to require specialist assessment.

Do you repair DJI drones?

Yes, we review DJI repair requests by model and issue. Send the exact model, symptoms or error messages, and damage photos. We confirm whether the work, replacement parts, and any calibration requirements fit before accepting the aircraft.

Can I mail in a drone from outside Wichita?

Yes. We accept approved mail-in DJI, FPV, soldering, and general drone repair jobs from across the United States. Submit intake first. Julian must accept the job before you ship, and will then provide the shipping address and instructions. An intake submission is not repair acceptance.

Where do I ship my drone?

The ship-to address is provided privately after we review and accept your job. Do not send an aircraft before that confirmation. We agree on the equipment to include and the outbound and return shipping arrangements first. Do not send batteries with the shipment.

Can Wichita-area customers arrange a local handoff?

Yes. Choose Wichita-area handoff in the intake form. Citadel Drones is based in Wichita and serves nearby pilots as well. Confirm the job and handoff arrangements with Julian before bringing an aircraft.

Can you repair my particular aircraft?

Send the make, model, and fault details first. For a custom FPV aircraft, include the parts list you have. For DJI drones, include the exact model and any error messages. Brand or model alone does not establish whether a particular repair is suitable.

Can you replace a gimbal assembly?

Gimbal assembly replacements are considered by model. Send the aircraft model, damage photos, and any replacement-part details. We confirm compatibility and the calibration requirements before accepting a job; some models may need specialist support.

Do you offer advanced board or internal gimbal repairs?

Advanced circuit-board repair, microsoldering, and internal camera or gimbal repair are outside the current repair focus. Complete gimbal assembly replacements are considered separately, subject to model, compatibility, and calibration review.

How much will it cost, and how long will it take?

Cost and timing need to be discussed for the particular job. Include the aircraft, symptoms, parts you own, and any deadline in your inquiry. Confirm the proposed work before arranging intake.

Should I buy parts or send the aircraft now?

Start by contacting Julian. Share any proposed replacement part and confirm the scope and intake arrangements before buying parts for the repair or sending the aircraft.

julian@citadeldrones.com

Repair intake

Tell us about your aircraft.

Send the model and symptoms. Julian will review the scope, cost, and timing with you before work is agreed.

Local and U.S. mail-in jobs require acceptance first. We provide shipping details only after confirming we can take your job.

Have photos? Email Julian directly. Include a close-up and a view of the whole aircraft.

Your request goes to Julian at julian@citadeldrones.com. FormSubmit handles form delivery. Privacy.